Join SMILE and create your account here. You must create an account regardless of whether you already have a card or not.
If you have a SMILE card, use the card number consisting of 19 digits, as displayed on back of the card. If you do not yet have a card, you receive a SMILE card when you check in on our ferries, in the service lane, or aboard the ferry. This card can be linked to your account on scandlines.com/SMILE, in a SMILE terminal aboard, or in the BorderShop.