Benefits

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Scandlines App

If you are a member, or if you need to complete your profile, use your password and email to log in.

Are you not a member yet, it's easy to sign up. Click below and follow the instructions.

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Welcome to your SMILE

Receive benefits and earn points on all your purchases

Join SMILE and create your account here. You must create an account regardless of whether you already have a card or not.

If you have a SMILE card, use the card number consisting of 19 digits, as displayed on back of the card. If you do not yet have a card, you receive a SMILE card when you check in on our ferries, in the service lane, or aboard the ferry. This card can be linked to your account on scandlines.com/SMILE, in a SMILE terminal aboard, or in the BorderShop.

Your email is your username

Get your card

Get a SMILE card when driving in the service lane or aboard the ferry. You can use the card immediately, but you must activate the card within 4 weeks to receive your points. You activate your card either on scandlines.com/SMILE, in a SMILE terminal aboard, or in the BorderShop.

Already have a card?

If you already have a SMILE card, please enter the card number below. The card number consists of 19 digits and is printed on the back of your SMILE card.

Card number

Terms and Conditions

By registering, you agree to the terms and conditions of membership of SMILE, and you confirm that you want to become a member of the SMILE program

You declare awareness of our privacy statement and hereby consent to the collection and use of your personal data as defined in the Declaration on data protection. You can at any time withdraw your consent by sending an e-mail to smile@scandlines.com.

As a member, you will be informed via email, on average 2 to 6 times per month, about the benefits, discounts, special offers, and products* that Scandlines** and our Partners offer to SMILE members. You always have the option of unsubscribing from commercial e-mail by clicking the link at the bottom of this e-mail. Membership is free of charge and you may cancel it at any time.

* The term "products" refers to deals, travels, experiences, shopping, home, transport, information, travel tips, tickets, travel packages, promotions, competitions, and events.
**Scandlines Danmark ApS, Scandlines Catering ApS, Scandlines Deutschland GmbH, Scandlines Bordershop Puttgarden GmbH, and Scandlines Bordershop Rostock GmbH

Scandlines.com

CUSTOMER SERVICE

Opening hours: 8-18 business days, 9-18 weekend

Tel .: +49 (0) 381-77 88 77 66

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Company registration number: 18605600