How can we help?

Please don’t hesitate to contact our customer service department if you need assistance.

Service Center Germany
Monday-Friday 08:00 – 20:00
Weekend/Holidays 09:00 – 18:00

You can call us on: +49 (0) 381-77 88 77 66
Write to us at: servicecenter.germany@scandlines.com

Service Center Denmark
Monday-Friday 08:00 – 18:00
Weekend/Holidays 09:00 – 18:00

You can call us on: +45 33 15 15 15

Write to us at: SMILE@scandlines.com

We also have a FAQ, which has the answers to the most asked questions about SMILE and SMILE.

Please don’t hesitate to contact our customer service department if you need assistance. Write to us at: scandlines@scandlines.com.