How to earn points - and the value of your points
Your SMILE card gives you points for all your purchases on board Scandlines and in BorderShop, with just a few exceptions that you can see here.
Once you have earned 5,000 points, you can upgrade from SMILE to SMILE for access to special tickets and double up on all the points you earn. We deduct 5,000 points from your account when you upgrade to SMILE on this page.
Your points are worth money. That means you can use them to make buy ferry tickets online, when you dine onboard in the café or restaurant, shop in our Onboardshop or use for purchases in our BorderShop Puttgarden or BorderShop Rostock. Just remember to scan your SMILE card.
Please note that you can first start redeeming your points after you have 3,000 points.
Remember to activate your SMILE card within 4 weeks after using it the first time, or you will lose your earned points. You can activate your card at scandlines.com/SMILE, at an on board SMILE terminal or in the BorderShop. You will receive 500 points as a welcome gift when you activate your SMILE card. When your card has been activated and you have completed your profile, your points are valid for 24 months.
On average, a SMILE customer earns 1-2% of the purchase price in the form of points. By taking advantage of your special deals on tickets and products, you can get even more out of SMILE. We regularly offer special point days and campaigns featuring extra points.
Below you can see how many points you normally earn – and the value of your points.
Please note that you do not earn points for purchases made with your SMILE points.